Publications

Using Airline Methods to Manage Financial and Legal Risk

How many industries took inspiration from airline loss prevention. Article published in SIRK, the magazine of the Institute of International Auditors, Norway, First Edition 2018.

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By Jodi Lee and Terje Lovoy

Abstract

This article explains how different industries use the Lovoy method to manage operational, financial and legal risk. The Lovoy method improves compliance by making procedures and other documents more user friendly. It is not a software. It is a new way to write and structure information so we quickly find, read and understand what we need.

Key Words

IIA Norge, IAA Norway, Institute of International Auditors, Safety management systems, SMS, complex procedure, audit, shipping accident, procedure, standard strategy, spaghetti structure, spaghetti text, risk, risk management, simplicity, KPI, usability, chunking, prose text, workflow, plain language, simplicity, reduction, complex, passive text, active text, proactive, key performance indicators, KPI, reduction in wordcount, financial and legal risk.

Simplifying Safety Management Systems

Article published in Signal magazine, The North of England P&I Association Limited, Winter Edition 2017/2018.

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By Terje Lovoy

Abstract

The North of England P&I Association Limited shares how Captain Terje Lovoy, following the example of aviation, helps shipping companies simplify their overly complex safety management systems. There are details about specific areas of the SMS that have room for improvement, from grouping relevant information together, using plain language, layout, active writing, and more. These tools, with the knowledge of how to use them, can reduce the chance of human error and increase SMS usability.

Key Words
Lovoy, Signal, safety management systems, safety management system, SMS, shipping, procedure, procedures, complex procedure, ship owner, ship management, new procedure, safety audit, shipping accident, safety management, safety systems, shipping procedure, standard strategy, complication, shipping complication, shipping safety, shipping procedure, spaghetti structure, spaghetti text, effective grouping, checklist, procedure, risk, risk management, simplicity, KPI, usability, chunking, prose text, operational workflow, imperative steps, plain language, simplicity, reduction, complex, passive text, active text, proactive, key performance indicators, KPI, template, Teekay, concise, Bernard Schulte Ship Management, BSM, V Ships, tanker management, Tanker Management and Self-Assessment 3, TMSA 3, perceived usability, efficiency, operational uptime, aviation, seafarer, ship safety, proactive checklists, proactive procedures, proactive SMS and procedure design.

Checklists – a Tool or an Obstacle?

Why make checklists obstacles when they can be valuable tools?

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By John Acomb

Abstract
In 1994 Capt. John Acomb wrote for the US Coastguard magazine “Proceedings of the Marine Safety”, about the intentions of IMS Code changes and human error. 23 years later he wrote this follow-up article based on his many years of marine experience. He explains how human error is still our biggest threat. Looking back, he reflects on how the Marine Safety Management Systems (SMS) grew and became too complex. He believes that the problem was not the ISM Code. The problem was the way we captured the intentions in our SMS’s. The ISM Code promotes instructions written in a clear and simple manner. Would it not make sense to do just that when writing our SMS’s?

Key Words
Accessible, airline checklists, airline procedures, average words per sentence, aviation checklists, aviation procedures, break the vicious cycle of complexity, bridge resources management, BRM, BSM checklists, BSM procedures, checklist design, checklist risk assessments, checklist simplification, checklists are not training devices, checklists to prevent accidents, chunking, class societies, coast guard regulations, cockpit resource management, company resources management, complex checklists, complex procedure, complexity is a vicious cycle, compliance mindset, cover you back exercise, crew resource management, CRM, Det Norske Veritas (DNV), DNV GL, flag state, good tools – half the job, graphic presentation, HSSEQ Manager, human element, human error can be controlled, human error, human factors, identifiable steps, International Convention for the Safety of Life at Sea, International Safety Management Code, Intertanko, ISM code, ITSOF, lack of competence, logic manner, Lovoy AS, marine accidents, marine accident rates, marine checklist, marine losses, marine procedures, maritime safety, maritime services, maritime surveyor, OCIMF, Oil Companies International Maritime Forum, overly complex SMS, plain English, plain language, prevent the checklist from becoming too long, proactive checklists, proactive procedures, proactive SMS, procedure design, Procedure risk assessments, procedure simplification, procedure vicious cycle, process oriented procedures, process, prose text, readability, reduce accidents caused by human error, resilience, risk based checklists, risk based procedures, risk based SMS, root cause, safe ship, safety culture, safety management system, seafarer accident rates, seafarer safety, seaman dying, seaman mortality, seamen accidents, seamen safety, ship management companies, ship security, simple concise checklists used by pilots, simplified technical English, simplify and clarify, SMS improvement, SMS risk assessments, SMS simplification, SMS vicious cycle, SMS, step-by-step procedures, sufficient details, Tanker Management and Self Assessment, team management, Terje Lovoy, Terje Løvøy, text washing, TMSA 3, too long checklists, training and standardization, United States Coast Guard quarterly magazine Proceedings, USCG, verification points, vetting, workflow, workflow-based procedures.

Simplification of the Safety Management System

Paper presented at the DNV GL Safety and Human Element Workshop, Athens, November 22nd, 2017.

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By Terje Lovoy

Key Words

Accessible, airline checklists, airline procedures, average words per sentence, aviation checklists, aviation procedures, AWS, benchmarking, Bernhardt Schulte Ship Management, bridge resources management, BRM, BSM checklists, BSM procedures, checklist for safe surgery, checklist simplification, Chunking, coast guard regulations, cockpit resource management, Company resources management, complex checklists, complex procedure, crew resource management, CRM, from prose to workflows, good tools – half the job, graphic presentation, human element, human error, human factors, identifiable steps, International Convention for the Safety of Life at Sea, International Safety Management Code, Intertanko, ISM code, ISO 14001-2015, ISO 9001-2015, ITSOF, killer items, logic manner, marine losses, maritime safety, maritime services, maritime surveyor, medical checklists, OCIMF, Oil Companies International Maritime Forum, overly complex SMS, passive sentence, passive text, perceived usability, percent passive sentence, plain English, plain language, PPS, proactive checklists, proactive procedures, proactive SMS, procedure simplification, process oriented procedures, process, prose text, readability, resilience, risk based checklists, risk based procedures, risk based SMS, root cause, safe ship, safety culture, safety management system, ship management companies, ship security, simplified technical English, simplify and clarify, SMS improvement, SMS simplification, SMS, spaghetti structure, specialist resources, step procedures, step-by-step procedures, sufficient details, Tanker Management and Self Assessment, Teekay checklists, Teekay procedures, text washing, TMSA 3, training and standardization, vetting, WHO checklist, windbag text, workflow, workflow-based procedures.


How Can Simplicity Improve Diving Safety?

Bergen International Diving Seminar, Conference Proceeding, Bergen November 15th, 2017.

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By Terje Lovoy (Løvøy)

An event organized by NUI AS on behalf of the Association of Hyperbaric Lifeboat Reception Facilities.

Preventing Complications: The Preflight Checklist

Clinical Consultation Guide. Medical research paper from European Urology Focus an official publication of the European Association of Urology (EAU).

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By Arvid Steinar Haugen, August Bakke, Terje Løvøy and Eirik Søfteland.

Simplicity Improves Safety

IMCA (International Marine Contractors Association) article about diving safety.

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IMCA's newsletter, Making Waves, September 2016

Can Simplicity Improve Safety Management Systems?

Green Award Conference Proceeding, Athens September 28th 2017.

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By Terje Lovoy

An event organized by Guard AS insurance.

Checklists or Common Sense?

Do we have to choose between experience and checklists? Periodical for the Norwegian Society of Anesthesiology.​

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By Terje Lovoy

Norwegian version published in NAForum 28(4) 2015, periodical for the Norwegian Society of Anesthesiology.

Human error can be controlled

Proceedings of the Marine Safety & Security Council, the Coast Guard Journal of Safety at Sea November - December 1994

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By Capt. John L. Acomb

Abstract

In this article Capt. John L. Acomb describes the problem with human error in marine losses. He describes how we should focus more on the human element. He suggests looking at the cockpit of a commercial airliner and see what training, clear safety policies, strong regulatory oversight and detailed safe work practices can accomplish. He ties the intentions of the changes of the ISM code into the human element.

Proceedings of the Marine Safety & Security Council, the Coast Guard Journal of Safety at Sea, is the voice of the Coast Guard’s Marine Safety and Security Council. It began publication in 1944 and, over the decades, has reached an increasing level of recognition among the larger maritime industry and Coast Guard personnel. Currently, over 30,000 copies of Proceedings are mailed out each issue.

Proceedings’ audience includes a large segment of the private maritime industry population, including retired officers, fishing vessel captains, river pilots, ocean scientists, marine engineers, tug/tow boat operators, shipping executives, insurance operators, and maritime lawyers. Other subscribers include U.S. Coast Guard and U.S. Navy personnel, mariners, reservists, Departments of Homeland Security and Transportation staff, and allied foreign national readers.

Key Words

Airline checklists, airline procedures, aviation checklists, aviation procedures, bridge resources management, BRM, BSM checklists, BSM procedures, coast guard regulations, cockpit resource management, Company resources management, crew resource management, CRM, Det Norske Veritas, Exxon Valdez, Herald of Free Enterprise, human element, human error, human factors, International Convention for the Safety of Life at Sea, International Safety Management Code, Intertanko, ISM code, ITSOF, killer items, marine losses, maritime safety, maritime services, maritime surveyor, OCIMF, Oil Companies International Maritime Forum, overly complex SMS, procedure simplification, Proceedings of the Marine Safety Council, resilience, risk based checklists, risk based procedures, risk based SMS, root cause, safe ship, safety culture, safety management system, ship management companies, ship security, SMS improvement, SMS, Tanker Management and Self Assessment, TMSA 3, training and standardization, vetting.