Terje trains companies in making documentation short and to the point. He gives presentations about making concise procedures saying what needs to be said with as few words as possible. Terje spent 27 years in aviation, as Captain and Vice President in SAS Scandinavian Airlines. He was a Procedure Designer, Boeing Evaluator, worked for Japan Airlines and made methods for writing lean text.
Jodi manages projects and teaches procedure design. She also does project effect confirmation. Her recent work has been with various High Reliability Organizations such as Diving, Rail, ROVs, Shipping, Emergency Response, Food Safety and Offshore Oil. Before that, she worked 7 years for the International School of Stavanger and 27 years with safety for American Airlines. Jodi is originally from Canada.